Privacy policy
Last updated: August 2026
This policy explains what information Doksha ("we", "us") collects when you use this website, why we collect it, and the choices you have. By using this site you agree to this policy.
Information we collect
When you place an order, we collect the information needed to fulfil it: your name, email address, shipping address, and payment details. Payments are processed by our payment providers, and we never store your full card details ourselves.
When you join our email list, we collect your email address. When you contact us, we keep the messages you send so we can help you.
Like most websites, we also collect basic technical data automatically, such as device type, browser, pages visited, and approximate location, through cookies and similar technologies. This helps us understand how the site is used and keep it working properly.
How we use your information
- To process and deliver your orders and send order updates.
- To send drop announcements and early access emails if you joined the list. You can unsubscribe at any time using the link in any email.
- To answer your questions and provide customer support.
- To improve the site, prevent fraud, and meet legal obligations.
Sharing
We do not sell your personal information. We share it only with service providers who help us run the store, such as payment processors, shipping carriers, and our ecommerce and email platforms, and only as needed to provide their services. We may also share information when required by law.
Cookies
We use cookies to keep your cart working, remember preferences, and understand site traffic. You can control cookies through your browser settings, though some parts of the site may not work without them.
Data retention
We keep order information for as long as needed for accounting, legal, and customer service purposes. Email list data is kept until you unsubscribe.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses. To make a request, email hello@doksha.com and we will respond within a reasonable time.
Children
This site is not directed at children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. The date at the top shows when it was last revised. Significant changes will be posted on this page.
Contact
Questions about this policy: hello@doksha.com